Privacy Policy

Information Collection

When you browse rhapsodyfloral.com and have not registered for any online service from Rhapsody Floral Design, you browse anonymously. Personal information — such as your name, address, phone number or e-mail address is not collected as you browse. Rhapsody Floral Design does, however, use “cookies” to collect information about how our site is used. Information, such as the server your computer is logged onto, your browser type (for example, Firefox or Chrome), and whether you responded to a Rhapsody Floral Design banner ad or e-mail is collected and tracked in aggregate. This information is used for the purpose of measuring response rates to banner ads and e-mail offers.

Registration for Online Products and Services

In order to provide you with a particular product or service online, we may request that you voluntarily supply us with personal information, including your E-mail address or account number for purposes such as correspondence, site registration, checking your bill, making a purchase, or participating in online surveys and enabling us to provide an online product or service to you in an efficient manner.

If you are known to us as a registered user of a Rhapsody Floral Design online service, we may combine information about your use of rhapsodyfloral.com and the online product or service you utilize with certain other online and offline information we have about you as a Rhapsody Floral Design customer and information you have provided to us as well as information available from external sources, such as census bureau data, in order to customize your online experience and present you with relevant online and offline offers and updates. We also use a “cookie” to enable our server to recognize you as a registered Rhapsody Floral Design online service user when you re-enter our site. If you would like to learn more about cookies, please read About Cookies for more information.

Information Use

We may use information you have given us to, for example, provide a service, ensure proper billing, measure consumer interest in our various services and inform you about products and services. If you have provided your e-mail address to us or to a company we’ve partnered with to make their products and services available to you, we may send you e-mail offers. We may also send you e-mail offers if you have provided your e-mail address to a third party and have actively chosen or requested, on an opt-in basis, to receive E-mail offers from other parties. These offers may be based on information you provided in your initial transaction with us, in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information available from external sources, such as census bureau data. These e-mail offers come directly from Rhapsody Floral Design. You can opt out from receiving e-mail  offers from Rhapsody Floral Design as described below in the section, “Declining e-mail offers”.

When we send e-mail to you, we may be able to identify information about your e-mail address, such as whether you can read graphic-rich html e-mails. If your e-mail address is html-enabled, we may choose to send you graphic-rich html e-mails.

Please note that we do not provide your e-mail address to our business partners. However, we may send you offers on behalf of our business partners. Keep in mind that if you take advantage of an offer from a Rhapsody Floral Design business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you wish to decline receiving future offers from them.

Our goal is to deliver offers to people who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

Declining E-mail Offers

Rhapsody Floral Design provides customers with an easy means to decline receiving e-mail offers. Although some customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the e-mail and informing us of your preferences. All e-mail offers that you receive from Rhapsody Floral Design will inform you of how to decline receiving further e-mail offers. You may submit a request to decline receiving further e-mail offers online at any time.

Children

We do not use rhapsodyfloral.com to knowingly solicit data from or market to children under the age of 13.

Company Commitment to Privacy

This Rhapsody Floral Design Customer Internet Privacy Policy applies only to our United States customers and U.S. visitors to our website. If you are a U.S. customer and have questions about our online Privacy Policy or your account, please call (707) 765-1107, or please send us an e-mail at sharreh@rhapsodyfloral.com.

Customer Choice – Direct Mail and Telemarketing

If you would like to decline receiving Rhapsody Floral Design mail, e-mail, or telemarketing offers in the United States, if you would like information about your account, or if you have a question or concern, please call (707) 765-1107 or contact us online.

Linked Internet Sites

You should be aware that other Internet sites to which you link from rhapsodyfloral.com may contain privacy provisions that differ from the provisions of our Privacy Policy.

Changes to the Internet Privacy Policy

Our privacy policy is effective October 15, 1996. Changes to our Internet Privacy Policy will be noted here so that you can be fully informed about the privacy protections we provide and your choices with regard to our use of personal information for marketing purposes we may provide customers with graphic-rich HTML e-mails if we know if their e-mail address is HTML enabled. If you have any questions, please contact us at sharreh@rhapsodyfloral.com.